Reference

How 143guess Handles Your Personal Data

Your privacy matters to us, so we have written this policy in plain language so you can see exactly what data we collect, why we collect it, and…

Data collected only as neededYour access rights explainedUPI and Paytm transaction privacyPhonePe deposit details protectedContact us to update your data
143guess How 143guess Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within seven working days. Raising a request via email gives you a written record of our response.

Team online

Email Request

Send your data-access or deletion request to our privacy address. Include your registered account email so we can locate your records and respond within seven working days.

Live Chat

Open the live chat window inside your 143guess account and select the Privacy topic. An agent will log your request and escalate it to the privacy team the same day.

Help Centre Ticket

Submit a formal ticket through the Help Centre portal, choosing the Data and Privacy category. You will receive a ticket number so you can track progress until your request is resolved.

HOW WE PROTECT YOU

Data Handling and Account Security at 143guess

We apply security controls across every layer of your account — from the moment you enter your UPI handle to the point your withdrawal lands in your Paytm…

Data We Collect

We collect your name, email, mobile number, date of birth, and payment identifiers such as UPI IDs and Paytm numbers.

Cookie Use

We use session cookies to keep you signed in and analytics cookies to understand which lobby pages you visit most.

Account Security

Every account is protected by password hashing and two-factor authentication via your registered mobile number.

Data Retention

We hold your account data for as long as your account is active and for a further period required by…

Who Can See Your Data

Your data is accessible only to 143guess staff who need it to process your deposits, withdrawals or support requests.

Requesting Changes

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion by contacting our…

Your Privacy Questions, Clearly Answered

Below are the questions our account holders ask most often about how we handle personal data, cookie settings, payment privacy and the right to request changes. If your question is not here, reach us directly through the channels in the section above.

We collect your full name, email address, mobile number and date of birth at registration. If you deposit via UPI, Paytm or PhonePe, we also record the payment identifiers needed to process and verify each transaction.

We share data only with payment processors like UPI networks and Paytm, and only the fields each processor requires to complete your transaction. We do not sell your personal data to advertisers or marketing companies under any circumstance.

We retain your data for the lifetime of your active account plus any additional period required by Indian financial and tax regulations. Once that retention window ends and you have requested deletion, identifiable data is removed from our live systems.

Yes. Contact our privacy team by email or through the Help Centre ticket system. Select the Data and Privacy category, include your registered email and we will send a copy of your records within seven working days of verifying your identity.

Open a live chat inside your account and choose the Privacy topic, or email our privacy address with the specific correction or deletion you need. We confirm receipt within 48 hours and complete all verified requests within seven working days.

Your UPI handle and PhonePe identifiers are stored in an encrypted format and are accessible only to the payment-processing team. They are never exposed in your account dashboard to anyone other than you and are not shared outside the transaction chain.

We use session cookies to maintain your login and analytics cookies to see which pages you visit. You can disable non-essential cookies in your browser settings at any time. Turning off session cookies may require you to sign in again on each visit.